FAQs

Selecting Your Uniform

As manufacturers' collections differ in fabric content and dye lots, it is recommended that scrub tops and pants are selected from the same collection. This is to ensure matching colors between tops and bottoms.

For example: match a Wink123 top with a Wink123 pant.

Logo Embroidery

All scrub tops will be embroidered with the Tufts University School of Dental Medicine logo onto the wearer's left front.

All embroidery is to be stitched with white thread.

Personalization

Name and credential personalization on your uniform is optional for an additional fee of $3.

If you would like to personalize your garment, enable the option from the product page and enter your details before adding the item to your cart.

Please make sure all spelling is correct.

Shipping

Be sure to input the correct ship-to address, including apartment / unit number, and correct zip code.

To provide students with scrubs as quickly as possible, part of your order may ship separately. The remaining items on the order will ship when ready.

Payment transactions are completed in full prior to any partial shipments.

Returns & Exchanges

Please note that embroidered items cannot be returned.

Alexander's Uniforms will accept returned unembroidered item(s) within 30 days of purchase as long as the original tags are attached and the item has not been washed. Customers are responsible for shipping costs when returning items. Alexander's Uniforms will cover shipping for exchange items back to the customer.
If a customer receives an order that is incorrect (for example: wrong size received, defects, or incorrect embroidery), Alexander's Uniforms will provide a return label to the customer.


Important: When returning your item(s), be sure to include a brief note stating the reason for the return and include your name, order number and contact information (phone and/or email), and ship to:
Alexander's Uniforms
999 Pontiac Avenue
Cranston, RI 02920
Attn: Theresa Souza

For questions and further assistance

please email Theresa Souza at tsouza@alexandersuniforms.com

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